Takin' It on the Road
July 30, 2009
Ramada Conference Center
Tyler, TX
Click here to download registration brochure
Click here to download exhibit/sponsor information - Due to the popularity of exhibit
space, we have expanded the exhibit hall - 7 spaces still remain!!
AGENDA
7:30 a.m. Registration Opens, sign up for CEUs/Contact Hours
8:00 a.m. Opening General Session, Case Management Through Each Transition of Care: Nancy Skinner, RN, CCM
Highlights of this session will include: understanding the current state of case management in today’s healthcare environment; current proposals and tolls for advancing quality of care through each transition of patient care; and a discussion of case examples that demonstrate excellence in the delivery of case/care management interventions.
9:30 a.m. Break & Time with Exhibitors
10:00 a.m. Hospital Case Management, Putting the Pieces Together, Part I, BK Kizziar, RN-BC, CCM
The typical hospital case management program is fragmented into several pieces; utilization review, discharge planning, length of stay management, extinguishing fires, & handling anything else that no one knows what to do with! That’s not case management. That’s reactive legacy tasking in motion. Learn how to stop the madness. Part I will focus on identifying the critical pieces of the puzzle, how to let go of non-case management pieces & most importantly, how to gain support for the program evolution.
11:00 a.m. Hospital Case Management, Putting the Pieces Together, Part II, BK Kizziar, RN-BC, CCM
Part II will provide details on putting the puzzle together, implementing the changes & reporting the success in a language that those in the “C” suites will understand and appreciate. Don’t miss this opportunity to solve the puzzle of hospital case management.
12:00 p.m. Luncheon Speaker & Time with Exhibitors/Sponsors
1:30 p.m. Ethical Issues in Case Management and Other Healthcare Professions, Part I
Today’s world brings new challenges for health care professionals. As the cost of living increases and the U.S. deals with more violence and fewer family support systems, the stress for individuals and families increases. Clients who are in the need of help find there are fewer resources for mental and physical health care. Many of the health care services are provided through a managed care model which is more limited than the previous models employed in health care. When health care professionals work in managed care environments, they are working faced with some unique professional and ethical challenges. This two -part session will explore some of the challenges and how health care professionals deal with those challenges. Participants will learn the need for strong boundaries when providing case management and will identify two issues that can affect poor boundaries with patients/clients.
2:30 p.m. Break & Time with Exhibitors
3:00 p.m. Ethical Issues in Case Management and Other Healthcare Professions, Part II
4:00 p.m. General Session, Everything I Know I Learned From Email!, Nancy Skinner, RN-BC, CCM
The direct outcomes of our case management intervention are often difficult to define and quantify. So, case managers validate the efficacy of their interventions through the detailing of cost savings and the documentation of patient advocacy. But these methods generally fall short of capturing the true impact of the patient - case manager relationship. The true essence of case management is not found in formalized definitions or standards but rather in the stories that have arisen from those case management interventions. This program presents case management interventions and reviews the unique actions that have advanced the delivery of quality, appropriate and cost effective care while seeking to make a difference for their patients. It is these actions that define our practice and allow us to celebrate the wonder of case management.
5:00 p.m. Adjourn & Collect Evaluation Forms
For further information or to register by phone contact E & I Management, Inc., (800) 318-4408.